Privacy Policy
At 5 Town Tile & Marble (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you provide while visiting our website, browsing our products, requesting a quote, or contacting our team. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website and services. We offer a wide selection of tiles, countertops, cabinets, bathroom products, sinks, faucets, and related home renovation materials.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide when you:
- Submit a contact or quote request.
- Visit our showroom.
- Contact us by phone or email.
- Purchase products or place an order.
- Subscribe to promotional communications.
The information we may collect includes:
- Full Name
- Email Address
- Phone Number
- Billing and Shipping Address
- Company Name (if applicable)
- Order Information
- Payment Information (processed securely through third-party payment providers)
- Any additional information you voluntarily provide.
We may also automatically collect certain non-personal information, including your IP address, browser type, operating system, device information, pages visited, referral source, and website usage statistics.
How We Use Your Information
We use the information we collect to:
- Process orders and product inquiries.
- Provide quotes and customer support.
- Respond to your questions and requests.
- Process payments and arrange product delivery.
- Improve our website, products, and customer experience.
- Communicate promotions, new products, and company updates.
- Maintain website security and comply with legal obligations.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, remember your preferences, analyze website traffic, and enhance your browsing experience. You may disable cookies through your browser settings at any time.
Third-Party Services
Service Providers
We may use trusted third-party providers for website hosting, analytics, payment processing, email communications, spam prevention, mapping services, and website security. These providers receive only the information necessary to perform services on our behalf.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies before providing personal information.
Sharing Your Information
We do not sell, rent, or trade your personal information. We may share information only when necessary to fulfill your requests, provide services, comply with legal requirements, or protect our rights and property.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Your Privacy Rights
Depending on applicable law, you may have the right to access, update, correct, or request deletion of your personal information. To exercise these rights, please contact us using the information provided on our website.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or technology. Any updates will be posted on this page.
Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact 5 Town Tile & Marble using the contact information available on our website.